Your Reliable Executive Assistant

Helping small business owners tackle their inbox, calendar, CRM, documents, and more. ️

Welcome to LAVA Support!

Hello! I'm Lucy Alexander, the founder of LAVA Support, a dedicated freelance executive assistant service based in Mulbarton, Norwich. With over 15 years of experience in various administrative roles across diverse industries, I have honed my skills to help small business owners like you achieve greater efficiency and productivity.

At LAVA Support, I understand the unique challenges that come with running a small business. Whether you're drowning in emails, struggling to keep your diary organised, or need a hand with social media, I'm here to lighten your load. My services are designed to give you more time to focus on what you do best – growing your business.

Experience Across Industries: From home improvements and construction to candidate screening and retail, my background spans a wide range of sectors. This diverse experience means I bring a wealth of knowledge and a fresh perspective to your business.

Personalised Service: Being a freelance executive assistant allows me to offer a flexible and personalised service tailored to your specific needs. I take the time to understand your business and work closely with you to ensure your goals are met.

Commitment to Efficiency: Efficiency is at the core of everything I do. I specialise in optimising processes and implementing strategies that maximise productivity, saving you valuable time and resources.

Why choose LAVA Support?

Imagine a decluttered and efficient inbox! I can manage your emails, filter out the noise, and ensure you never miss an important message.

Imagine a decluttered and efficient inbox! I can manage your emails, filter out the noise, and ensure you never miss an important message.

From scheduling meetings to setting reminders; I can keep your diary organised, so you can focus on what matters most. Your time, optimised.

From scheduling meetings to setting reminders; I can keep your diary organised, so you can focus on what matters most. Your time, optimised.

Need a professional presentation or polished document? I craft high-quality materials that make a lasting impression.

Need a professional presentation or polished document? I craft high-quality materials that make a lasting impression.

I will set up, customise, and maintain a CRM that seamlessly and effectively boosts customer engagement and drives business growth.

I will set up, customise, and maintain a CRM that seamlessly and effectively boosts customer engagement and drives business growth.

Whether it's booking travel arrangements or managing personal tasks, I'm here to support you in both your professional and personal life.

Whether it's booking travel arrangements or managing personal tasks, I'm here to support you in both your professional and personal life.

Client Testimonial

  • Gemma Crane, Mindset HR

    Mindset-HR have been working with Lucy at LAVA Support for a while now and I really cannot express how amazing she has been.

    When we started working together it was very difficult as a business owner to know what is able to be handed over to her and what is not, however all I can say is that Lucy really has an amazing suite of knowledge and handles anything that is thrown at her.

    Be it reactive or a slightly different task that she hasn’t dealt with before. She handles it with full professionalism and uses her initiative to the do the best job. I can honestly say, I do not know where we would be without her now.

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